Returns & Exchanges
At יוקה ומפלצות, we want you to be completely satisfied with your fashion choices. If your order isn't a perfect fit, you can return or exchange items within 14 days of receipt, provided they are in their original condition.
Initiate Your Request
Log into your account or contact our support team with your order number to request a return authorization.
Pack Your Items
Place the unworn items with all original tags attached back into their original packaging to ensure they are protected during transit.
Ship It Back
Affix the provided return label to your package and drop it off at your nearest authorized courier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing